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Booking Policies

You may not add services in the note section of your appointment request. All services must be booked in order to be honored. 

No show, no call =  50% of the service fee + no future bookings, and all current and future appointments will be canceled.

If you cancel within 23 hours of your appointment, there is a fee that equals 25%  of the service cost.

Add-ons cannot be booked as stand-alone appointments. They must be added to a full service. Failure to do so will result in appointment cancellation.

Arriving 15 minutes late WITHOUT notice will result in cancellation.

Walk-ins are not accepted. Booking, rescheduling & canceling are done online ONLY; 24/7 for your convenience.

Please come with your hair loose and completely free of tangles. Detangling over 20 minutes will result in A fee of $10 per 10 minutes

Please do not bring other guests to your appointment.

House Rules

If you have a cold, please wear a face mask upon entering and throughout the entire duration of your appointment. 


You may not bring children or other guests to your appointment. 


You may not bring any food that has a strong smell.


If you do not call to let us know you are running late, your appointment is then marked a No Show after 30 minutes.


Please no speaker phone conversations or video play.


We service kids 10 years old and up.

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